Claims
Moped driver found to be fundamentally dishonest
A moped driver has been ordered to pay £25,000 after dashcam footage revealed that a personal injury claim made following a road traffic accident was fundamentally dishonest.
Cyber claims decrease following 2023 spike
Research from Marsh has revealed that UK cyber claims decreased by 20% in 2024 following a spike in 2023.
How an uptick in deliberate fires is testing loss adjusters
Simon Jones, client services director at Woodgate & Clark, examines how the insurance industry is dealing with an uptick in the number of deliberate fires in public buildings.
Why Treasury’s £15 whiplash reform dividend doesn’t stand up to scrutiny
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, says that HM Treasury’s recent report on the effects of the Civil Liability Act raises more questions than it answers.
Q&A: Craig Foster, Ondo Insurtech
Craig Foster, founder and CEO of Ondo Insurtech, the first insurtech to list on the London Stock Exchange, discusses with Insurance Post what makes its flagship claims prevention technology unique, the growth opportunities the technology offers and the…
Group sentenced for £320k crash-for-cash scheme
Members of an organised crime group have been sentenced for their roles in a £320,000 crash-for-cash scheme.
MGA boss warns over sliding scale commission deals
The use of sliding scale commission arrangements in the managing general agent space could have the same disruptive impact on the fleet and commercial vehicle market as past withdrawals of unrated capacity.
Storm Éowyn losses creep up to £592m
Perils has increased its industry loss estimate for Storm Éowyn to €696m (£592m).
Thatcham building closer ties with Chinese car makers
Thatcham Research is building closer relationships with new entrants including Chinese manufacturers since it introduced its new Vehicle Risk Rating system and insurability by design (IBD) proposition.
Motor repair skills gap still a concern that needs addressing
Experts have addressed the ongoing issue of a lack of skilled technicians being able to service more complex vehicles at the point of claim.
Gallagher on the hook for up to £5m damages
The High Court has ruled Gallagher could owe damages of up to £5m to a housing trust due to its negligence resulting in its client missing out on data breach cover.
Gibson and Johnson to exit Allianz following claims shake-up
Allianz’s commercial and personal lines claims heads are to leave the business Insurance Post can reveal.
Fake injury fraudster found out for fibbing
A claimant seeking more than £1.2m compensation from First Central for injuries allegedly sustained in a minor road traffic accident has had his entire claim dismissed.
Is the insurance industry ready for the full force of climate change?
Bharat Raj, head of London markets at insurance consultancy Broadstone, examines whether the insurance industry is adequately prepared for the magnitude of climate change-related losses.
Why is the insurance industry so reluctant to stand up for itself?
Trade Voice: Chris Hall, CEO of QuestGates and a member of the Chartered Insurance Institute’s Claims Community Board, hits back at the bad press the industry can often receive – but observes that sometimes, the sector doesn’t help itself.
Was I too quick to write off loss adjusting start-ups?
Content Director’s View: Having concluded that loss adjusting start-ups are diminishing in numbers due to compliance, procurement and lack of market disruption content director Jonathan Swift revisits the question of what might help someone buck the…
Tackling the insurance challenges created by cosmetic tourism
As cosmetic tourism continues to grow in popularity among Brits enticed by the promise of cheap surgery, Tim Evershed examines the kind of claims travel and medical insurers are seeing.
Cila president sets out ‘fundamental restructure’ of governance
Adam Humphrey, president of the Chartered Institute of Loss Adjusters, has laid out plans to open new membership categories and implement a fresh governance structure.
How Trump’s tariffs could make motor insurers great again
Editor’s View: US President Donald Trump’s tariffs could prove a fresh road to hell for motor insurers unless they show they’ve learnt lessons from the last few bruising years of claims inflation, according to Emma Ann Hughes.
BCG reveals how top insurers use AI for competitive edge
Boston Consulting Group has identified the ways “forward-thinking” insurers are using artificial intelligence in underwriting, claims, sales, customer service and IT to gain a quantifiable competitive advantage.
Aviva detects £127m worth of fraudulent claims in 2024
Aviva reported a 14% increase in the number of claims it declined in 2024 due to fraud, uncovering more than 12,700 fake claims worth a total of £127m.